Standard Terms and Conditions

About Us

This page (together with the documents referred to on it) tells you the terms of use on which our customers ("you"), may access or make use of our website www.cefastechnology.co.uk ("our site" and "site"). Please read these terms of use carefully before accessing or using this site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not accept these terms of use, please do not use this site.

www.cefastechnology.co.uk is a site operated by Cefas Technology Limited ("we"). We are registered in England and Wales under company number 4242938 and have our registered office at Pakefield Road, Lowestoft, Suffolk, NR33 0HT, UK. Our main trading address is the same as our registered address. Our VAT number is 800 2261 92.

We are a limited company.

Use of our Site

Access to our site is permitted on a temporary basis. We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Reliance on information posted

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our site changes regularly

We aim to update our site regularly. CTL may change the content of this site, or the products and prices described in them at any time without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
    
    for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about your and your visits to our site

We process information about you in accordance with our privacy policy (see below). By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Transactions concluded through our site

Contracts for the supply of goods or services formed through our site or as a result of visits made by you are governed by our terms and conditions of supply which are supplied as links on our WebPages advertising such goods or services.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link from any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice. The website from which you are linking must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Promote sexually explicit material.
• Promote violence.
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any copyright, database right or trade mark of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Promote any illegal activity.
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
• Give the impression that they emanate from us, if this is not the case.
• Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

If you wish to make any use of material on our site other than that set out above, please address your request to info@cefastechnology.co.uk

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for the content, security or privacy practices employed by other sites or for any loss or damage that may arise from your use of them. We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.

Making A Purchase

Jurisdiction and applicable law

These terms and conditions shall be governed by and construed in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts.

Trademarks

The Cefas Technology logo is a registered UK trademark.

Variations

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Please note that we charge for all items on receipt of order.

Tax Charges

UK VAT is payable on all transactions to UK Customers. Customers inside the EU will need to pay UK VAT at 17.5% unless they provide a valid EU VAT number. Customers outside of the EU do not have to pay VAT.

All charges to credit/debit cards are made when the order is placed on the website. Any customers found to have claimed exemption when they are not entitled will have to pay the additional VAT charge before we will make delivery.

Credit Card Security

CTL uses a third party payment service provider, Sage Pay, to process credit/debit card transactions. Your order and contact details will be taken via the CTL website using a secure connection. You will then be taken to the Sage Pay secure website to enter your credit/debit card details. At no point does CTL hold any of your credit/debit card details. The Sage Pay payment system uses a combination of established techniques to ensure the security and integrity of all sensitive data. Sage Pay's internet facing web servers are certified by Verisign, this ensures that no third parties can impersonate Sage Pays to obtain secure information. The transfer of the less sensitive transaction details from our site to Sage Pay is encrypted and digitally-signed. This ensures that the information passed is secure and tamper-proof. Any communication between you and Sage Pay is encrypted to the maximum strength supported by the customer's browser. The customer is also protected from fraudulent use of their card in a "card not present" environment, by their card issuer. All data stored on Sage Pay and CTL systems is held on encrypted and highly secured databases. Sage Pay are regularly audited by Visa and MasterCard to ensure that their systems conform to the latest security standards.

Privacy Policy

We are committed to protecting and respecting your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. For the purposes of the Data Protection Act 1998 (the "Act"), the data controller is Cefas Technology Limited of Pakefield road, Lowestoft, Suffolk, NR33 OHT, UK. We collect and process information that buyers' provide when requesting goods or services. We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to help us improve our site and to deliver a better and more personalised service. They enable us to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

CTL is committed to ensuring the security of your information. All the information you provide to us is stored on our secure servers. Once we have received your information, we will use strict procedures and security features to try to prevent authorised access. Any payment transactions will be handled in accordance with the credit card security policy clause below. Unfortunately the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Data collected by this site is used to:

1. Take and fulfil customer orders.
2. Administer and enhance the site and service.
3. To carry out our obligations arising from any contracts entered into between you and us.
4. To notify you about changes to our services.

Please check this privacy policy periodically to inform yourself of any changes. We reserve the right to modify or supplement this privacy policy from time to time without notice to you.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Your Concerns

If you have any concerns about material which appears on our site, please contact info@cefastechnology.co.uk

Thank you for visiting our site.